PROCESAMIENTO EXTERNO DE INFORMACIÓN, S.C., (PEI) is a company incorporated according to the mexican laws, with address at: Boulevard Manuel Ávila Camacho No. 5, Torre B de Toreo Parque Corporativo, Piso 24, Oficina B-2401, Fraccionamiento Lomas de Sotelo, Municipio de Naucalpan de Juárez, Código Postal 53390, Estado de México. It is committed to protecting your privacy and complying with the applicable legislation on data protection and privacy.
To be able to understand what information we recollect about you, the way we treat, use, and share it, this PEI PRIVACY POLICY is granted (PRIVACY POLICY). Throughout it, the term “PERSONAL DATA” means information related to an identified or identifiable individual.
This PRIVACY POLICY applies to the processing of your personal data, PEI being responsible for the data, or where the application thereof is mentioned. Likewise, this extends its reach in the cases that are designated to be for the policy to be applicable.
We may provide additional privacy information related to our products and services through service descriptions or other communications. Such information will prevail over this PRIVACY POLICY in case of conflict.
El presente AVISO DE PRIVACIDAD se extiende a www.peimex.com, y a cualquier otra página de la que sea titular PEI:
DATA OF THE RESPONSIBLE OF THE TRETAMENT OF PERSONAL DATA
Owner’s Name | PROCESAMIENTO EXTERNO DE INFORMACIÓN, S.C. |
Entity Name | PEI |
Address | Boulevard Manuel Ávila Camacho No. 5, Torre B de Toreo Parque Corporativo, Piso 24, Oficina B-2401, Fraccionamiento Lomas de Sotelo |
City, ZIP Code: | Municipio de Naucalpan de Juárez, Código Postal 53370 |
Town /State: | Estado de México |
Country: | México |
Webpage | www.peimex.com |
Within our webpage the following will apply: web aplicará lo siguiente:
I. Provide information to visitors through anonymous access.
Our webpage can be accessed on any device or operating system and explored without revealing any personal data.
II. The services and links in our webpage.
Our webpage includes links to third parties, complements, and apps. When you click on those links and/or enable those connections, that may imply that others collect or share Your data. In that case, PEI doesn’t control third parties’ websites, neither its complements nor apps, so it is not responsible of its terms and policy practices, nor of the contents of whichever services of those third parties.
In that sense, we recommend you that when you leave our webpage throughout third parties links to their websites, read their privacy policy and bear their guidelines, before allowing them to treat your Personal Data.
III. How do we collect your information?
The collection of the personal data that you can give us are in directly manner from our websites, through the surveys we do, same way at the moment you request information or make a query, also when you request or register or use our services or in any way interact with us in person or virtual way.
It’s possible that we collect information about you in directly manner from other sources, such as public bodies or registries or private entities.
To collect and save your information it’s possible that we use some technologies, it’s the case when you visit our websites or use our apps, including the sending of one or more cookies, web beacons or other similar devices.
IV. Purpose of the treatment of your personal data.
We collect and use your personal data first of all to communicate, control, statistical, generating and saving our relationship with our clients and providers, as well as to apply to our job bank, limiting that use to things are legal and necessary. In general, we use your personal data in the following cases:
As well as we may use your personal data to communicate with you to send you notices about our services and to contact you for purposes related to customer service.
We may use your Personal Data to develop new services. However, in most cases we only use aggregated and statistical information for such purposes. We may combine Personal Data obtained in relation to your use of a specific PEI service with other Personal Data that you provide to us, unless said Personal Data had been obtained for a different purpose.
We also treatment your Personal Data to maintain, develop and control the commerce relation between you and PEI; provide you necessary information, within our webpage, to give you our services and follow our commerce relation with you, with the object to provide you our correct products and services to cover your specific needs.
Carry out satisfaction surveys and offer or recognition of the benefits of our after-sales service, to rate the service and attention through the channels provided for it; carry out the necessary activities to manage your requests, complaints and claims towards PEI or third parties involved; and direct them to the areas responsible for issuing the corresponding responses.
Transfer or transmission of data nationally or internationally to suppliers with whom PEI PEI develops activities in compliance with its corporate purpose. Likewise, a transfer may be made to PEI PEI 's strategic allies to carry out marketing and advertising activities associated with the corporate purpose; all in accordance with the applicable provisions.
Keep a historical record of the information, for satisfaction purposes, developing analysis of interests and needs; thus providing a better service; carry out market strategies by studying the user's behavior in the face of offers and thereby improving their content, personalizing presentation and service; development of commercial prospecting and market segmentation; administrative, commercial and advertising uses that are established in the agreements signed with you as the owner of the information.
In case we use your Personal Data to new porpoises, we let you know about our reasons to do that and prior, express and informed authorization will be requested.
The above assumptions are applicable only and specifically at the type of relation that they save in a direct or indirect manner with PEI, in that case will concentrated your Personal Data on an intern data based, for each physic or moral person, in the quality that corresponds.
V. Which Personal Data do we recollect and use about you?
To fulfil the purposes mentioned in this privacy policy, it is possible that we require you the following Personal Data, which were trade and saving according to the principles establish on the “Ley Federal de Protección de Datos Personales en Posesión de Particulares” and it is Regalement: legality, consent, information, qualify, purposes, loyalty, proportionality and responsibility.
To fulfill the purposes mentioned in this Notice, we may require that you voluntarily provide us one or more of the following PERSONAL DATA:
Full name, gender, age and/or date of birth, place of birth, marital status, number of children, pets, town, residency municipality and federal entity, your favorite hobby, sport you practice, occupation, turnover and size of the company where you work, level of studies, study or other studies carried out to know skills (if he has), academic institution where he studies or studied, work experience, language management, labor preferences, knowledge and skills, usual way to transport, government support that receives (if applicable), data taxes, suppliers and client’s data, bank data (bank, account number, CLABE or card), CURP, name and relationship of the people with whom you live, name and relationship of their economic dependents, name, occupations and ages of their parents, original marriage certificate or certified copy, name and age of the spouse and children, current salary, telephone numbers (landline and mobile), email, personal image on photograph, name on social media, copy of your official identification, copy proof of address, military record number, class and driver’s license number, IMSS affiliation number, data of the company you currently work or in which you worked, period of work, reason for terminations of the employment relationship, employment and personal recommendation letters, non-compliance, labor penalties, absences, attendance, overtime, benefits, deductions, immediate boss, current occupation, monthly income, and the document that proves your stay or residence in the country (foreigners).
It is important to mention that in addition to the PERSONAL DATA mentioned above, the Responsible party will treat the following SENSITIVE DATA that you voluntarily provide us: racial or ethnic origin, state of health, studies or medical examinations, height, weight, sickness or own diseases or conditions and the references that provide us with medical treatments, injuries or accidents, affiliation to a union, political ideology, religious beliefs, sexual orientation and/or genre identity, and social or sports club that you attend.
VI. With whom we shared your information and for what purposes?
We do not sell, or rent, or in any way disclose your Personal Data to third parties, with the following exceptions and in the cases described by the article 37 of the “Ley Federal de Protección de Datos en Posesión de Particulares”.
We can share your Personal Data if you have given your consent to do so. Please, before disclosing Personal Data or other information that may be accessible to other users, consider it carefully.
We may share your Personal Data with other PEI companies or with authorized third parties that process personal data for PEI for the purposes described in this PRIVACY POLICY. These third parties are not allowed to use your personal data for different purposes and we require them to act in accordance with the provisions of this PRIVACY POLICY and to implement the appropriate security measures to protect your Personal Data.
Our products and services can be supplied using resources and servers located in various countries around the world. Therefore, your Personal Data may be transferred across international borders outside the country where you use it. Including countries that do not have specific data protection laws. In such cases, we take steps to ensure that there is a legal basis for such transfer and that adequate protection is adopted for your personal data as required by applicable law.
We may be required by law to disclose your Personal Data to certain authorities or third parties, in the following cases: 1) to carry out with a request of a government authority, a legal order or when it was determining by the current and applicable law, 2) to prevent illegal in our webpage or violations of the terms of use and policy on this NOTICE, 3) defend us against complaints that could do third parties and 4) to help in the fraud prevention and investigation.
We may also disclose and process your Personal Data in accordance with the current legislation to defend the legitimate interests of PEI, for example, in civil or criminal legal proceedings.
If we decide to sell, buy, merge or otherwise reorganize our businesses in certain countries, this may mean that we disclose your Personal Data to potential or actual buyers and their advisers, or that we receive Personal Data from the sellers and their advisers.
When you send us your Personal Data though out website forms and/or web and mobiles applications, as well as you give us in a physic or face-to-face, such case, it will be presumed like accepted this PRIVACY POLICTY, and on the same way You accept the transfer of your Personal Data, which will be done, such all case, according to the “Ley Federal de Protección de Datos Personales en Posesión de Particulares”, it is Regalement and the Lineouts of the area.
VII. Mechanisms to manifest the negative and/or to revoke the consent of the Personal Data treatment.
You can revoke the consent that, such case, you provide us to your Personal Data treatment. However, you should consider that there are cases where we do not attend such request because we are in front of a legal obligation that requires, we continue treatment your Personal Data.
You must consider that in case of do not authorized or revoke the consent to the treatment of your Personal Data, is possible that PEI cannot following given you the service that you request us and/or you provide us, or at the conclusion of your relationship with others, as well as some benefits that in another way you have access.
Contact Person and support to the data treatment”“Contact Person and support to the data treatment”. asignada para tal efecto, enviando un correo electrónico a la siguiente dirección de correo electrónico: admon.rrhh@peimex.com. Usted debe saber que la sola manifestación de revocación por el medio antes indicado u otros medios no surte efectos inmediatos, sino que debe seguir el procedimiento que en el siguiente numeral se establece para tal efecto, por lo que al finalizar dicho procedimiento usted debe solicitar al responsable la confirmación de la revocación y el responsable deberá responderle de forma expresa.
VIII. Ways and process to exercise the Access, Rectification, Cancellation or Opposition Rights (ARCO Rights).
We inform you have the right to know what Personal Dara we keep about you, what we use it and terms of use (access right). You also have the right to request the correction or to do some precision about your Personal Data in case that there was unactualised, was inexactly, incorrect or incomplete (rectification right), in the same way that we delete from our registers or data basis when you considered that it was not treat according to the principles and obligations by law (cancellation right), also opposition to the use of Personal Data to specific purposes (opposition right).
Para ejercer los Derechos ARCO, usted o su representante legal deberán elaborar una “Solicitud de ejercicio de Derechos ARCO” mediante un escrito libre manifestando su solicitud, el cual deberá enviarse firmado y digitalizado al correo electrónico: admon.rrhh@peimex.com dirigido a la ““Contact Person and support to the data treatment”. established on the corresponding paragraph of this PRIVACY POLICY, for processing and follow-up. That application must contain the following elements:
If the application is processed through a legal representative, include the power of attorney which includes the power granted by you for this procedure, or a letter issued by you with the signature of acceptance of the proxy, in the presence of two witnesses, including the name, signature, address and photostatic copy of the official identification of each of the signatories.
For the almost rectification of your Personal Data, attach the documentation proving that change.
PEIaccording to the stablish in the article 34 of the “Ley Federal de Portección de Datos Personales en Posesión de los Particulares”, could deny the access to the personal data, or to do the rectification or cancellation or given the opposition to the treatment of these. Furthermore, under the circumstances laid down in article 26 of the Law of the subject, it shall not be obliged to cancel its personal data.
PEI shall reply to such request within 30 days of receipt of the request and acknowledgement of receipt sent from the request, the decision shall be communicated to you by e-mail which you have indicated for that purpose. If you request is answered yes or appropriate, the changes requested shall be made within 15 working days at the latest. If you request the access to your Personal Data, the person responsible shall inform you by email in which we communicate our response to your request, the means by which you will be given access to your information if appropriate. The person responsible could may extend the time limits referred to in this paragraph, for a single time, for a period equal to the original, which shall be informed.
You can write us at any moment to request modifications to certain personal information that you consider to be incorrect or irrelevant, as well as to request that we block or delete it. We update, block or delete your personal information prior petition in accordance with the terms indicated in the present PRIVACY POLICY and according to the applicable law. In the event that PEI denies the exercise of any of the access, rectification, cancelation or opposition rights bring it by the “Ley Federal de Protección de Datos Personales en Posesión de los Particulares” and its Reglament or Liniaments, shall justify that negative, while You have the right to request the beginning to the rights’ protection process to the “Instituto Federal de Acceso a la Información y Protección de Datos” establish by the Capitule VII of the Law.
Once you have been present your request to the person Responsible, we suggest you sending a follow email to the Contact Person and support to the data treatment a la dirección de correo electrónico: admon.rrhh@peimex.com
IX. How to limit the use or disclosure of my personal data?
To limit the access or disclosure of your Personal Data, you shall follow the established process in the previous paragraph to make the request manifestation your wish to restrict the use or disclosure that treats. In that sense, PEI may take appropriate measures in case that the limit of use or disclosure of your Personal Data, be interrupted or affected the process and own PEI practices.
In some cases, especially if you wish to eliminate or stop the processing of your Personal Data, this may mean that we cannot continue to provide you the service. Please bear in mind that PEI may need to identify you and request additional information from you in order to carry out your requests. Also note that applicable laws may contain restrictions or other regulations regarding your rights.
X. Use of cookies, web beacons or analogues.
The cookies with text attachments that are saved by its computer at the moment that visit websites that take up little space on your computer and/or mobile devices. Its main purpose is to maximize the websites functionality and provide information to the website’s properties.
We inform you that we use cookies, web beacons and analogues technologies in our web site, that let us provide you a better service and user experience to navigate in our website, as well as provide you new products and services based on your preferences.
If you do not agree with the use of cookies, we inform you that you can change the settings on your computer navigator and/or mobile devices, with the purpose to deleted or to avoid storing certain cookies in these. When you go to the “Help” section of your browser you will find information related with the configuration of the use of cookies.
XI. How do we protect your personal data?
We take all reasonable measures necessary to keep the personal data we process accurate and delete incorrect or unnecessary ones.
Given that certain PEI services allow you to manage your profile, we invite you to access your Personal Data from time to time to ensure that they are correct. Please remember that, in the event of any change, it is your responsibility to update the Personal Data you have provided us.
We give visitors to our webpage the ability to use a secure transmission method to send us their Personal Data. We have implemented policies, standards, and technical measures to protect the Personal Data we control from unauthorized access and inappropriate use or disclosure.
All our employees and data processing units, who have access to, or are related to the processing of Personal Data, are obligated to respect the confidentiality of the Personal Data of our visitors.
Privacy and security are key considerations in creating and delivering our services. We have assigned specific responsibilities in order to manage privacy and security related issues. We comply with our internal policies and guidelines through an appropriate selection of activities, including proactive and reactive risk management, safety engineering, training, and assessment. We adopt appropriate measures to address onlinesecurity, physical security, the risk of data loss and other similar risks, taking into account the risk posed by data processing and the nature of the data that is being protected. We also limit access to our databases containing Personal Data to authorized personnel who have a justified need to access such information.
XII. Adequacy Privacy.
Our privacy policy adjusts to the following regulation:
There are no regional or global regulatory or self-regulatory programs applicable to our webpage.
Contact Person and support to the data treatment
If you want to request information or make a complaint about our PRIVACY POLICY, the exercise of your ARCO rights, or make any request provided for in this PRIVACY POLICY, please contact:
CONTACTO | |
NAME: | Guadalupe De los Santos Moreno |
DEPARTAMENT: | Recursos Humanos |
EMAIL ADDRESS: | admon.rrhh@peimex.com |
It won’t be valid the use of other means for visitors to send us their complaints.
XIV. Changes on the PRIVACY POLICY.
This PRIVACY POLICY was prepared in May, 2020 and is in force since that date. Therefore, it may be modified at the discretion of the person in charge in terms of the applicable regulations, any modification to it will be communicated by the person in charge by publishing the new PRIVACY POLICY which you can request to the“Contact Person and support to the data treatment”..
PEI may change its PRIVACY POLICY, or modify, and/or prevent access to this Website without prior notice. However, if this POLICY undergoes a notable modification, PEI will publish a notice advising of such change at the beginning of this POLICY and on the home page of this Website for as long as it is considered pertinent. We suggest that you review this PRIVACY POLICY periodically to learn of such changes.
For any clarification on this PRIVACY POLICY or any other aspects, you have at your disposal the following means of contact:
Phone: 55 4163 2192.
Correo: admon.rrhh@peimex.mx
XV. Reconnaissance.
I acknowledge that having read this PRIVACY POLICY and understanding its scope and manifest content, my consent to the processing, use and transfer of my Personal Data. In the event that the holder does not object to the terms of this Privacy Policy at the time it was made available to him, it shall be deemed to be agreed and consented to its content, in terms of the third paragraph of article 8 of the “Ley Federal de Protección de Datos Personales en Posesión de los Particulares”.
We also inform you that, when you use our webpage or app, you give us your consent to the treatment, transfer and use of your Personal Data, including economics and patrimonial to the necessary and not necessary purposes (in that case they may make the process referred on the VII apart of this policy). The last update of this PRIVACY POLICY were on May 09th, 2023.